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Terms of Service

Introduction

  • Aumkar Jewellers (referred to as the "Company") operates the website aumkarjewellers.com (the "Website") accessible via computers, mobiles, or similar devices.

  • The terms "we", "us", and "our" refer to the Company. The terms "you" and "your" refer to a registered user or a guest visitor of the Website.

  • All products, services, and information displayed on the Website constitute an "invitation to offer".

  • Your order for purchase represents your "offer", which is subject to these terms and conditions.

  • Aumkar Jewellers reserves the right to accept or reject your offer at its sole discretion.

  • If you provide a valid email address, we will:

    • Email you to acknowledge receipt of your order.
    • Send a follow-up email with order details and confirmation of processing.

  • Our acceptance of your order occurs only upon dispatch of the product(s) ordered.

  • No prior communication (verbal or written) from Aumkar Jewellers before dispatch shall be treated as acceptance of your offer.

Eligibility for Membership

Eligibility to Use the Website

  • Use of the Aumkar Jewellers website is available only to individuals who are legally capable of entering into binding contracts under applicable law.

  • Individuals classified as "incompetent to contract" under the Indian Contract Act, 1872—including undischarged insolvents—are not eligible to use the site.

  • If you are a minor (under 18 years but at least 13 years old), you may use the site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

  • Parents or legal guardians of minors under 18 may transact on behalf of the minor if they are registered users of the website.

  • You are strictly prohibited from purchasing any adult material from the site. Sale or purchase of such content to or by minors is not allowed.

Account Termination and Restrictions

  • Aumkar Jewellers reserves the right to terminate your account and restrict access to the site if it is discovered that you are under 18 years of age.

  • The site is not available to users whose membership has been suspended or terminated by Aumkar Jewellers for any reason.

  • If you are registering on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to this User Agreement.

Legal Binding and Terms Precedence

  • Except where product-specific terms and conditions apply, these general terms supersede all prior representations, agreements, or understandings.

  • These Terms and Conditions take precedence over any conflicting terms submitted in a purchase order or communication.

  • By using the services of Aumkar Jewellers, you agree to be bound by these Terms and Conditions.

Account and Registration Obligations

User Information & Account Responsibility

  • "Your Information" refers to any data you provide to Aumkar Jewellers:

    • During registration, purchase, or listing
    • Through feedback submissions or emails

  • Aumkar Jewellers will protect your information in accordance with its Privacy Policy.

Account Security & Liability

  • You are solely responsible for:

    • Maintaining the confidentiality of your account and password
    • Restricting access to your computer or device
    • All activities that occur under your account or password

  • Aumkar Jewellers is not liable for any loss or damage resulting from your failure to secure your account credentials.

  • If you suspect unauthorized access or know someone else has your password, you must notify us immediately.

  • In case of a suspected security breach or misuse, Aumkar Jewellers may:

    • Require you to change your password
    • Suspend your account without any liability

Registration Data Requirements

You agree to:

  • Provide true, accurate, current, and complete information in the Aumkar Jewellers registration form (“Registration Data”)
  • Maintain and promptly update your Registration Data to keep it accurate and up-to-date

Consequences of False Information

  • If you provide any information that is:

    • False
    • Inaccurate
    • Incomplete
    • Outdated or if Aumkar Jewellers suspects so:

➡️ The company reserves the right to indefinitely suspend or terminate your membership and deny access to the site.

Pricing Information

Product Pricing & Order Confirmation

  • While Aumkar Jewellers aims to provide accurate product and pricing information, typographical or pricing errors may occur.

  • Prices are confirmed only after you place an order. If a product is listed with incorrect pricing or information due to an error, Aumkar Jewellers reserves the right to:

    • Refuse or cancel any orders for that product before dispatch
    • Contact you for further instructions using the email provided during registration
    • Cancel the order and notify you of the cancellation

  • If the product has not been dispatched, your offer is not considered accepted, and Aumkar Jewellers may:

    • Modify the price
    • Contact you for confirmation
    • Cancel the order

Order Acceptance & Payment Processing

  • Once your order is accepted:

    • The amount will be debited from your credit card
    • You will receive a confirmation email stating that payment has been processed

  • Payment may be processed prior to product dispatch.

  • If an order is cancelled after payment, the amount will be refunded to your credit card account.

Price Variations & Availability

  • Aumkar Jewellers strives to offer the best prices but:

    • Online prices may differ from in-store prices
    • This may occur as part of our strategy to offer lowest regional pricing

  • Prices and product availability are subject to change without notice.

International Deliveries

  • For international orders:

    • Additional duties and taxes may apply as per your country’s regulations
    • These will be billed separately by the courier company at the time of delivery

Refund Policy

  • Maximum refund liability is limited to the order value only.

Sales and Promotion

Sale Terms & Conditions

  • The sale is valid only until stock lasts.

  • The duration of the sale is at the sole discretion of Aumkar Jewellers.

  • Aumkar Jewellers reserves the right to:

    • Extend or terminate the sale at any time without prior notice
    • Add, remove, or change products listed under the Sale category
    • Modify discounted prices at any time during the sale

  • All decisions related to the sale will be made solely by Aumkar Jewellers and are final.

  • For queries related to the sale, please contact customer care at: 📧 info@aumkarjewellers.com

Cancellation by Aumkar Jewellers

Order Cancellation Policy

  • Aumkar Jewellers reserves the right, at its sole discretion, to refuse or cancel any order for any reason.

  • Some common reasons for cancellation include:

    • Limited stock availability
    • Inaccuracies or errors in product or pricing information
    • Issues identified by the credit and fraud prevention department

  • We may request additional verification or information before accepting any order.

  • If all or part of your order is cancelled, or if more information is required:

    • We will contact you via the email or phone number provided

  • If your order is cancelled after your credit card has been charged:

    • The charged amount will be refunded to your credit card account

Credit Card Details

Credit Card Usage & Security

  • You agree, understand, and confirm that:

    • The credit card details provided by you are correct and accurate.
    • You shall only use a credit card lawfully owned by you.
    • During a credit card transaction, you must use your own credit card.

  • You also undertake to:

    • Provide valid and accurate credit card details when making payments on Aumkar Jewellers.

Transaction Processing & Privacy

  • Your credit card information never reaches Aumkar Jewellers.

    • The system only receives a pass, hold, or fail response from the payment gateway.

  • Credit card details will not be used or shared by:

    • Our payment gateways
    • Aumkar Jewellers Unless required:
    • For fraud verification
    • By law, regulation, or court order

Liability for Credit Card Fraud

  • Aumkar Jewellers will not be liable for any credit card fraud.

  • If a card is used fraudulently, the liability rests with the user.

  • The burden of proof in such cases lies entirely with you to demonstrate otherwise.

Fraudulent /Declined Transactions

Fraudulent Activity & Legal Action

  • Aumkar Jewellers reserves the right to:

    • Recover the cost of goods, collection charges, and legal fees from any individual using the site fraudulently

    • Initiate legal proceedings against individuals involved in:

      • Fraudulent use of the site
      • Unlawful acts or breaches of these Terms & Conditions

Transaction Decline & Liability

  • As a merchant, Aumkar Jewellers shall not be liable for any loss or damage, whether direct or indirect, arising from:

    • The decline of authorization for any transaction
    • Such decline resulting from the Cardholder exceeding their preset transaction limit as agreed upon with the acquiring bank

Electronic Communications

Electronic Communication

  • By visiting the Site or sending emails to Aumkar Jewellers, you are communicating with us electronically.

  • You consent to receive communications from us through:

    • Email, or
    • Notices posted on the website

  • You agree that:

    • All agreements, notices, disclosures, and other communications provided electronically
    • Shall satisfy any legal requirement that such communications be in writing

Conditions for Customer Support Chat

Aumkar Jewellers Live Support Terms and Conditions

  • Aumkar Jewellers may suspend the live support service at any time without prior notice.
  • Aumkar Jewellers and its executives are not responsible for any delays in responding to queries via chat.
  • Any communication through the chat may be stored by Aumkar Jewellers for internal reference. Customers do not have the right to access this stored information at a later date.
  • While using the chat, you must not share any objectionable content, including unlawful, threatening, abusive, defamatory, or obscene information.
  • The chat service is not to be used for selling products, offering business opportunities, or any other form of solicitation.
  • By continuing to chat with our online customer care executive, you agree to these terms and conditions.

You Agree and Confirm

  • In the event of a non-delivery caused by a mistake on your part (e.g., wrong name, address, or any other incorrect information), any extra cost incurred by Aumkar Jewellers for redelivery shall be claimed from you.

  • You will use the services provided by Aumkar Jewellers, its affiliates, and contracted companies for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on it.

  • You will provide authentic and true information whenever requested. Aumkar Jewellers reserves the right to confirm and validate the information and details provided by you at any time.

  • If upon verification, your details are found to be false (in whole or in part), Aumkar Jewellers may reject your registration and debar you from using its services and affiliated websites without prior notice.

  • You are accessing the services on this Site and transacting at your sole risk, and you will use your best and prudent judgment before entering into any transaction through the Site.

  • The delivery address you provide for your product order must be correct and proper in all respects.

  • Before placing an order, you will carefully check the product description. By placing an order, you agree to be bound by the conditions of sale included in the product's description.

  • Your use of any information or materials on this website is entirely at your own risk; Aumkar Jewellers shall not be liable for any issues arising.

  • It is your responsibility to ensure that any products or information available through this website meet your specific requirements.

  • The content on this website is for general information and use only and is subject to change without notice.

You may not use the Site for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct constituting a criminal offence, results in civil liability, or breaches any relevant laws, regulations, or codes of practice.
  • Gaining unauthorized access to other computer systems.
  • Interfering with any other person’s use or enjoyment of the Site.
  • Breaching any applicable laws.
  • Interfering with or disrupting networks or websites connected to the Site.
  • Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.

Modification of Terms & Conditions of Service

  • Aumkar Jewellers may modify the Terms & Conditions of Use of the site at any time without prior notification to you.
  • You can access the latest version of the User Agreement anytime on Aumkar Jewellers.
  • You should regularly review the Terms & Conditions on Aumkar Jewellers.
  • If you do not accept the modified Terms & Conditions, you should discontinue using the service.
  • If you continue to use the service after modifications, you will be deemed to have agreed to and accepted the modified Terms & Conditions of Use of the site.

Governing Law and Jurisdiction

  • This User Agreement shall be governed by the applicable laws of India.
  • The Courts at Jaipur shall have exclusive jurisdiction over any proceedings arising from this agreement.
  • Any dispute or difference in interpretation or otherwise regarding the terms of this User Agreement shall be referred to an independent arbitrator appointed by Aumkar Jewellers.
  • The arbitrator’s decision shall be final and binding on both parties.
  • Arbitration will be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time.
  • The arbitration shall be held in Jaipur.
  • The High Court of judicature at Jaipur shall have exclusive jurisdiction, and the laws of India shall apply.

Reviews, Feedback, Submissions

  • All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions ("Comments") disclosed, submitted, or offered to Aumkar Jewellers through this Site or related to your use of the Site shall remain the exclusive property of Aumkar Jewellers.

  • Submission of any Comments constitutes an assignment to Aumkar Jewellers of all worldwide rights, titles, and interests in copyrights and other intellectual property related to the Comments.

  • Aumkar Jewellers exclusively owns all rights to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display, and distribute any Comments for any purpose without restriction or compensation to you.

  • Aumkar Jewellers is under no obligation to:

    1. Maintain any Comments in confidence.
    2. Pay you any compensation for Comments.
    3. Respond to any Comments.

  • You agree that any Comments you submit will not violate this policy or infringe on any third party’s rights, including copyright, trademark, privacy, or other personal or proprietary rights, and will not cause injury to any person or entity.

  • You further agree that your Comments will not contain libellous, unlawful, threatening, abusive, obscene material, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or spam.

  • While Aumkar Jewellers does not regularly review Comments, it reserves the right (but is not obligated) to monitor, edit, or remove any Comments submitted to the Site.

  • You grant Aumkar Jewellers the right to use the name you submit with your Comments.

  • You agree not to use a false email address, impersonate any person or entity, or mislead as to the origin of any Comments you submit.

  • You remain solely responsible for the content of your Comments and agree to indemnify Aumkar Jewellers and its affiliates against all claims resulting from your Comments.

  • Aumkar Jewellers and its affiliates assume no responsibility and accept no liability for Comments submitted by you or any third party.

  • Aumkar Jewellers, its suppliers, and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials on this Site.
  • Access to this Site does not grant any license or rights under Aumkar Jewellers’ or any third party’s intellectual property rights.
  • All rights, including copyright, are owned or licensed by Aumkar Jewellers or third-party suppliers.
  • Any use of this website or its contents beyond personal, non-commercial use—such as copying, storing, modifying, distributing, or reposting—is prohibited without Aumkar Jewellers’ permission.
  • The Aumkar Jewellers names, logos, related products and services, and slogans are trademarks or service marks of Aumkar Jewellers.
  • No trademark or service mark license is granted by accessing this Site.
  • Access does not authorize the use of any name, logo, or mark in any manner.
  • All materials on the Site—including images, text, illustrations, icons, photographs, programs, music clips, video clips, and written content (collectively, "Contents")—are intended solely for personal, non-commercial use.
  • You may download or copy the Contents for personal use only; no rights, titles, or interests transfer to you upon downloading.
  • You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell, or exploit the Contents, the Site, or related software in whole or in part except as allowed for personal use.
  • All software on this Site is owned by Aumkar Jewellers or its suppliers and is protected by Indian and international copyright laws.
  • The Contents and software may only be used as a shopping resource. Any other use—such as reproduction, modification, distribution, transmission, republication, display, or performance—is strictly prohibited.
  • Unless otherwise noted, all Contents are copyrighted, trademarked, or otherwise protected intellectual property owned or licensed by Aumkar Jewellers, its affiliates, or third parties.
  • The compilation (collection, arrangement, and assembly) of all Contents on this Site is exclusively owned by Aumkar Jewellers and protected by Indian and international copyright laws.

Objectionable Material

  • By using this Site or any services provided on it, you acknowledge that you may encounter Content that some may find offensive, indecent, or objectionable, whether or not it is identified as such.
  • You agree to use the Site and its services at your sole risk.
  • To the fullest extent permitted by law, Aumkar Jewellers and its affiliates shall have no liability for any Content deemed offensive, indecent, or objectionable by you.
  • The Site may contain links to other websites provided for your convenience and additional information.
  • These links do not imply endorsement by Aumkar Jewellers of the linked websites.
  • Aumkar Jewellers is not responsible for the content on any linked websites.

Indemnity

  • You agree to defend, indemnify, and hold harmless Aumkar Jewellers, its employees, directors, officers, agents, and their successors and assigns from any and all claims, liabilities, damages, losses, costs, and expenses, including attorney’s fees.

  • This indemnification covers claims caused by or arising out of your actions or inactions that result in loss or liability to Aumkar Jewellers or any third party.

  • This includes, but is not limited to:

    • Breach of any warranties, representations, or undertakings.
    • Non-fulfillment of your obligations under this User Agreement.
    • Violation of any applicable laws or regulations, including Intellectual Property Rights.
    • Failure to pay statutory dues and taxes.
    • Claims of libel, defamation, or violation of privacy or publicity rights.
    • Loss of service by other subscribers.
    • Infringement of intellectual property or other rights.

  • This indemnification clause shall survive the expiry or termination of this User Agreement.

Termination

  • This User Agreement remains effective until terminated by either you or Aumkar Jewellers.
  • You may terminate the User Agreement at any time by discontinuing your use of the Site.
  • Aumkar Jewellers may terminate the User Agreement at any time, immediately and without prior notice, and deny you access to the Site.
  • Such termination by Aumkar Jewellers will be without any liability on their part.
  • Upon termination by either party, you must promptly destroy all materials downloaded or obtained from the Site, including all copies.
  • Aumkar Jewellers’ rights to any Comments you submitted will survive termination of the User Agreement.
  • Termination of the User Agreement does not cancel your obligation to pay for products already ordered.
  • Termination does not affect any liability that may have arisen under the User Agreement.

Warranty or Guarantee

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  • Neither Aumkar Jewellers nor any third parties provide any warranty or guarantee regarding:

    • Accuracy
    • Timeliness
    • Performance
    • Completeness
    • Suitability of the information and materials on this website for any particular purpose.

  • You acknowledge that the information and materials may contain inaccuracies or errors.

  • Aumkar Jewellers expressly excludes liability for any such inaccuracies or errors to the fullest extent permitted by law.

Limitation of Liability and Disclaimers

  • The Site is provided “As Is,” without any warranties or guarantees. You bear all risks associated with using the Site.

  • The Site may contain content from other Internet sites or resources. While Aumkar Jewellers strives to ensure the material is correct, reputable, and of high quality, it cannot accept responsibility if this is not the case.

  • Aumkar Jewellers is not responsible for:

    • Errors or omissions in the content.
    • Results obtained from using such information.
    • Any technical problems you may experience with the Site.

  • This disclaimer does not apply to any product warranty offered by the product manufacturer as specified in the product specifications.

  • This disclaimer is an essential part of this User Agreement.

  • To the fullest extent permitted by law, Aumkar Jewellers and its suppliers are not liable for any indirect, incidental, special, consequential, or exemplary damages, including but not limited to:

    • Loss of profits, goodwill, use, data, or other intangible losses arising from or connected with the Site, its services, or this User Agreement.

  • The total liability of Aumkar Jewellers to you under this User Agreement, whether in tort or contract, is limited to the value of the product you ordered.

  • Aumkar Jewellers, its associates, and technology partners make no representations or warranties about the accuracy, reliability, completeness, correctness, or timeliness of any content, information, software, text, graphics, links, or communications on or through the Site.

  • Aumkar Jewellers does not guarantee the Site will be error-free or uninterrupted.

  • Aumkar Jewellers assumes no liability for any monetary or other damages suffered by you due to:

    • Delay, failure, interruption, or corruption of any data or information transmitted via the Site.
    • Any interruption or errors in the Site’s operation.

Site Security

  • You are prohibited from violating or attempting to violate the security of the Site, including but not limited to:

    • Accessing data not intended for you or logging into unauthorized servers or accounts.
    • Attempting to probe, scan, test vulnerabilities, or breach security/authentication measures without authorization.
    • Interfering with service to other users, hosts, or networks by submitting viruses, overloading, flooding, spamming, mailbombing, or crashing.
    • Sending unsolicited emails, including promotions or advertising of products or services.
    • Forging any TCP/IP packet headers or header information in emails or newsgroup postings.

  • Violations of system or network security may lead to civil or criminal liability.

  • Aumkar Jewellers will investigate suspected violations and cooperate with law enforcement authorities for prosecution.

  • You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper functioning of the Site or its activities.

  • You agree not to use any engine, software, tool, agent, or device (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site except:

    • The search engine and search agents provided by Aumkar Jewellers on this Site.
    • Generally available third-party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Entire Agreement

  • If any part of this agreement is found invalid or unenforceable under applicable law (including warranty disclaimers and liability limitations), that part will be replaced by a valid and enforceable provision that closely matches the original intent.
  • The remainder of the agreement will continue to be in full effect.
  • Unless otherwise stated, this agreement is the entire understanding between you and Aumkar Jewellers regarding the sites/services.
  • It supersedes all prior or simultaneous communications and proposals (electronic, oral, or written) related to the sites/services.
  • Aumkar Jewellers’ failure to act on a breach by you or others does not waive its right to act on future or similar breaches.